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February 25, 2021
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Business Review Western MI
Business Review Western MI
(wgvu) - The economy may rest at the bottom nationally, but Michigan has more
hospitals ranked among the top 100 in the nation than any other state.

Sixteen hospitals in the state the most ever are listed on the
annual Solucient Top 100, including five in western Michigan Metro
Health Hospital in Grand Rapids, Holland Hospital, Muskegon's Hackley
Hospital and Mercy General Health Partners, and Pennock Hospital in

Metro Health Hospital was recognized among the top 25 teaching hospitals
nationally, and Holland, Hackley, Mercy General and Pennock were ranked
among the top 20 medium-sized community hospitals.

Michigan's strong showing in the annual performance report comes at a
time when the state's economy is struggling in the wake of continued
automotive job losses.

It's great news in economic upheaval, said Jean Chenoweth, senior vice
president for health care improvement at the Center for Health
Improvement and Thomson Healthcare, which publish the annual Top 100 list.

It means that health care is doing its part to improve efficiency,
improve health care quality and provide value to the community and to
the employers in the state, Chenoweth said.

Though not in the top five in the list of economic-development criteria,
health care is a quality-of-life issue that business prospects do weigh
when considering investments in the region, said Birgit Klohs, president
of the Right Place Inc.

Klohs has always used the high quality, low cost of the western Michigan
health care system in pitching the region to prospects.

We need, as a state and as a region, to play up that card more, Klohs

The health care system's quality, she said, reflects the overall quality
of the work force and other amenities the state and region offer.

Quality doesn't just happen in a vacuum, Klohs said. We produce
quality products and that permeates things. It's an attitude that you do
things well, whether that's furniture or health care.

Solucient uses nine benchmarks from clinical quality and efficiency to
financial performance and growth to determine the nation's best run
hospitals. The Top 100 is based on the composite score each hospital
receives against the benchmarks.
Many hospitals, even past winners, miss the annual list by a hair,
Chenoweth said.

Holland Hospital made the Top 100 for the second straight year, while
the other hospitals in the region won for the first time.

The Solucient list could provide the impetus for even better performance
in the future. Those ranked in the Solucient Top 100 essentially provide
a local benchmark for competitors to emulate, said Lody Zwarensteyn,
president of the Alliance for Health in Grand Rapids.

The more they reach that level, the better not only for them but for
others, if they are going to be able to compete, said Zwarensteyn,
noting that improvement efforts in health care are broad-based.
Everybody is trying to be the best they can be.

The strong showing of Michigan hospitals extends to its neighbor and the

Thirty of the 100 hospitals on the list were in Michigan and Ohio, and
more than half of the ranked hospitals were in the Midwest, which also
ranked as the top region in 2004.

Nine out of 12 Midwestern states placed in the top two quintiles, while
nearly two-thirds of southern states, 10 out of 17, ranked in the lowest
two quintiles.
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