Atlanta
911 Operator Says Fulton Communications Center "Hostile" Environment
ATLANTA, GA
(WABE) -
Yesterday the Fulton County Personnel Board heard the county's 9-1-1 Center described as a high-stress workplace where co-workers often fought, and supervisors rarely reported harassment. Former employee Gina Conteh was appealing a ten-day suspension she received last year.
Conteh was recently fired for botching an emergency call from a Johns Creek woman who later died.
Conteh will appeal her termination. But first, she's trying to get pay reinstated for the suspension she received after arguing with a co-worker. Conteh called herself mild-mannered, and said the several disciplinary actions she received over her 12 years at the center were not her fault:
CONTEH: It's a very hostile environment. If you come in there, you're working long hours, very long hours. You don't know what's on people's minds. When you walk in the door, sometimes it's best not to speak to a person because you don't how they're going to react.
Conteh's supervisor at the time, Dorethia Hollis, testified that Conteh was routinely picked on about her weight and job competency.
Alfred Rocky Moore, the then-director of the center, said Conteh had told him she felt she was being harassed, but:
MOORE: My investigations, after talking to supervisors, did not indicate that she specifically was being harassed.
The 911 center is currently the subject of an operational audit.
© Copyright 2009, WABE
(2008-09-12)
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Conteh was recently fired for botching an emergency call from a Johns Creek woman who later died.
Conteh will appeal her termination. But first, she's trying to get pay reinstated for the suspension she received after arguing with a co-worker. Conteh called herself mild-mannered, and said the several disciplinary actions she received over her 12 years at the center were not her fault:
CONTEH: It's a very hostile environment. If you come in there, you're working long hours, very long hours. You don't know what's on people's minds. When you walk in the door, sometimes it's best not to speak to a person because you don't how they're going to react.
Conteh's supervisor at the time, Dorethia Hollis, testified that Conteh was routinely picked on about her weight and job competency.
Alfred Rocky Moore, the then-director of the center, said Conteh had told him she felt she was being harassed, but:
MOORE: My investigations, after talking to supervisors, did not indicate that she specifically was being harassed.
The 911 center is currently the subject of an operational audit.
© Copyright 2009, WABE


